AV Service and Support by Dynamix

Dynamix Professional Video Systems is Ontario’s premier AV service and support company, offering a broad range of services to keep your systems running at maximum efficiency. As audio visual systems play a larger role in organizations of all sizes, configuring and maintaining equipment has become more challenging. Many organizations lack the resources to perform AV support functions in-house.

Our certified technology specialists provide end-to-end AV service to suit your unique needs. Onsite visits, remote AV support, troubleshooting, and warranty services are available in Toronto, London, Ottawa, and the surrounding areas.

AV Professional Support Maximizes Your Return on Investment

Regardless of system size or complexity, Dynamix offers the most reliable and convenient AV professional support in Ontario. We can supplement your internal technical resources with a highly specialized team that will keep your AV equipment functional throughout its serviceable lifetime.

You’ve made a significant investment in your technology solutions. Our AV professional support service ensures that you maintain that investment and gain the maximum possible value from it.

Think of Dynamix as an extension to your own maintenance teams, IT support staff, and facilities crew. Our technicians are certified and experienced in all AV technologies, with factory and manufacturer training for even the most specialized equipment. Whether you use AV equipment in education, corporate, healthcare, science and technology, retail, or any market, we have the resources to provide AV professional support.

With our AV professional support services, you will enjoy convenience as well as cost savings. You’ll no longer need to train staff for AV service functions that extend far beyond your typical workflow. You’ll avoid system breakdowns with our maintenance services, and even when something does go wrong, our AV professional support service will ensure that problems are addressed quickly and cost-efficiently.

Dynamix Professional Video Systems is standing by to deliver the most reliable AV service and support that keeps your organization moving towards its short and long-term goals.

Audio Visual Support Services: Always in Scope

There are certain aspects of audio visual support services that would fall out of the scope of your internal technical teams. Lack of time, expertise, and tools can make in-house repairs and service attempts costly, especially if correct procedures aren’t followed.

We offer a complete range of audio visual support services so that you don’t need to waste time or money taking these tasks on.

Dynamix is your partner for audio visual support services covering repair, maintenance, and configuration for:

• Boardroom AV equipment.
• Digital signage.
• Video walls.
• Distributed video.
• Rack equipment, cable runs, and other hardware installations.
• Distributed audio and sound reinforcement solutions.
• Professional AV equipment including production and post-production equipment.
• Automation and control surfaces.
• Digital cinema equipment.
• Presentation and conferencing equipment.

If it’s audio visual, it’s within scope for Dynamix. We can provide warranty audio visual support services for the equipment that we have installed and integrated. Even if we weren’t the original service provider, we’ll offer cost-effective AV support.

We also offer training for AV systems to help your staff with daily operation and basic troubleshooting.

Our technicians are standing by for remote and onsite AV repair and support services in London, Toronto, and the National Capital Region.

AV Support and Service Contracts

If your organization has large-scale or mission-critical audio visual equipment, a service contract is the smartest way to ensure operational continuity.

Service contracts can give you complete peace of mind knowing that you will always have technical support over the phone, email, or onsite whenever it is needed. With an AV support and service contract, our technicians will develop an in-depth understanding of your hardware, software, and how you use it. A service contract is the most efficient way to keep your entire audio visual environment functional.

Onsite AV Repair – Three Steps to Take for AV Service and Support

Don’t panic if your AV equipment stops working, or if you have problems with features and functionality.

• Don’t attempt to repair or reconfigure your equipment if you don’t have a qualified technician on staff. AV equipment isn’t user-serviceable. Even a simple misconfiguration could compound the problem that you’re experiencing.
• If you find that you frequently need onsite AV repair, it’s worth considering a service contract. With a service contract, you can have a dedicated technical team on-call whenever you have issues with your AV equipment.
• Contact Dynamix immediately for remote or onsite AV repair. We can perform some essential troubleshooting remotely. Some issues can be resolved without the need for onsite AV repair.

We’ll determine if we need to dispatch an AV technician for onsite AV repair. We respond quickly so that your downtime is minimized.

Enjoy the most efficient and cost-effective AV service and support with qualified technicians for any industry, regardless of the complexity of your equipment and installation. Dynamix is available today to plan service contracts and provide on-demand AV support.

TORONTO 905-882-4000 | OTTAWA 613-724-4999 | LONDON 519-681-5000